GENERAL
This section covers questions about API behavior that apply across all products.
What counts as one unit of consumption? Is it counted per network request, per number of items/itineraries requested, or a combination? (e.g. do 200 requests for one hotel count the same as 1 request for a batch of 200 hotels?)
Each network request counts as one unit, regardless of how many items or itineraries it contains. That is, 1 request with 200 hotels counts the same as 1 request with 1 hotel.
Do failed requests (4xx/5xx) and retries count toward the limit?
No, 4xx and 5xx errors are not counted.
Are availability requests counted separately from other request types (such as book or others)?
No. The limit is general and applies equally to all request types. There is no separate counter per operation type.
What time unit does the rate limit apply to (per second, per minute, per hour)?
The limit is measured in RPM — requests per minute.
Are there multiple simultaneous time windows? (e.g. a per-second cap AND a per-hour cap at the same time)
No. Only one window applies: per minute. There are no additional per-second or per-hour caps.
Does the limit apply only per API key, or are there also limits per account or IP address?
The limit applies per API key. There are no additional limits per account or IP address.
Do successful responses include headers to monitor usage in real time, such as X-RateLimit-Limit, X-RateLimit-Remaining, or X-RateLimit-Reset?
No, we do not offer any method available to monitor usage in real time
What HTTP status code is returned when the rate limit is reached?
HTTP 429 (Too Many Requests).
When the limit is exceeded, are requests rejected immediately or throttled (served more slowly)?
Requests are rejected immediately with a rate-limit error. There is no queuing or degraded service — the request fails instantly.
Is there a recommended backoff strategy after receiving a rejection?
Yes. We recommend implementing exponential backoff after receiving a 429 before retrying.
What are the current limit values for our account?
Limit values are not exposed externally. To find out the specific limit for your account, please contact our support team.
Is there an endpoint to programmatically query the current quota?
No. There is no endpoint available to query quota limits.
Updated 26 days ago